Our Knowledge

All of our Cleaning Specialists are certified by an independent certifying body of the cleaning industry called the Institute of Inspection, Cleaning & Restoration Certification.

Our firm, Professional Carpet Systems of Memphis is also a certified firm of the Institute of Inspection, Cleaning & Restoration Certification.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has served as the Industry Guardian for the cleaning, inspection and restoration service industries for more than 30 years. As a non-profit certification organization, the IICRC helps ensure that you have access to trusted and trained cleaning professionals by establishing and monitoring certification programs and standards for these industries.

To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics.

Here is our list of certifications from the IICRC – More than any other company within 200 miles of Memphis…In other words, “we know our stuff.”

IICRC Certifications

  • Carpet Cleaning
  • Commercial Carpet Maintenance
  • Water Damage Restoration
  • Fire & Smoke Restoration
  • Mold Remediation
  • Upholstery & Fabric Cleaning
  • Leather Cleaning
  • Odor Control
  • Color Repair
  • Carpet Repair & Reinstallation
  • Hard Surfaces Floor Care
  • Applied Structural Drying
  • Master Textile Cleaning
  • Master Water Restorer
  • Master Fire & Smoke Restorer

The “Master” designations require many years of experience in addition to the successful completion of related certification courses.

*IF* you don’t use us, try to find a company who has the right training behind them.

You can find more certified companies and view their certifications here at the IICRC Website.

Company History

Professional Carpet Systems was founded in 1978 by Joe and John Lunsford, whose mother, Jean Beason was an accomplished chemist. They wanted to find a way to extend the life of carpet when the carpet was still in good condition, but the appearance was unacceptable due to loss of coloring or the color of the carpet was no longer what the consumer wanted. After years of research and testing, Ms. Beason came up with a unique on location dyeing system and after extensive testing they launched Professional Carpet systems in Atlanta, Georgia. Their system was immediately embraced in the market place and the company was a huge success. Not wanting to keep this concept to himself, but realizing that he could not expand it throughout the United States by himself, Joe turned to franchising the PCS system in 1982.

Today the PCS network has expanded it’s services to include carpet repair, water damage restoration, and now carpet replacement. Professional Carpet Systems boasts of 75 active franchises in 32 states plus Canada and internationally in 7 foreign countries. The average franchise in the PCS system has been associated with the organization for over 9.5 years. PCS is a dynamic and growing franchise consisting of a mature core and a new direction and horizon.

In Memphis, PCS has been owned by Bob Huddleston and has been primarily operated and managed by his two sons; Curtis and Bob Jr., since 1986. Our focus has been almost exclusively on the multi-family housing (apartment) industry since then. By taking carpets that most people think need to be replaced and saving them for the next renter PCS has been able to save $100,000′s from the budgets of the property owners and investors. Carpet cleaning may be an expense and not a capital improvement like carpet is, but when you never know what the next tenant will do saving the carpet adds money to the bottom line when it comes to the cash flow. PCS has become known as the “go-to” company when it comes to total carpet restoration services.