Stain Removal

Carpet Stain Removal – Wax

Here is a pretty cool do-it-yourself  tip.

How to remove wax from carpeting.

You Will Need

  • Butter knife or any knife with a dull blade
  • Vacuum with hose attachment or hand-held vacuum
  • Clean white cloth, white paper towels, or brown paper bags
  • Iron
  • Rubbing Alcohol
  • Spray bottle with water
  • Sponge
  • Heavy weight

How to Remove the Stain

  1. Gently scrape hardened wax with butter knife to remove as much as possible. If wax is still soft, rub with ice cube to harden and then scrape away.
  2. Vacuum away any small bits of wax that you have scraped off.
  3. Preheat iron to lowest setting with NO STEAM.
  4. Place white cloth/paper towel/brown paper bag over the wax. Be sure not to use brown paper bags with words printed on them as they will transfer to your carpet leaving you with another, more difficult stain to remove.
  5. Gently press the tip of the warm iron over the waxy area until it melts and adheres to the cloth/towel/bag. Keep the iron moving in circular motions to keep from scorching the area.
  6. When the wax has been absorbed, lift the cloth/towel/bag from the carpet.
  7. Repeat as necessary, with a clean cloth each time, until no wax remains.
  8. If dye from the candle remains in your carpet, you will need to tackle that stain next.
  9. Place a small amount of rubbing alcohol on the spot. Be careful not to allow the alcohol to absorb deeply into the carpet as it can loosen the glue that holds the fibers in place.
  10. Blot with a clean white cloth to remove. Repeat until the dye no longer appears on your carpet or shows on the cloth when blotted.
  11. Sponge with water to rinse the area.
  12. Blot again until dry.
  13. Cover stain with clean cloth or stack of paper towels and put heavy weight on top (heavy books, etc.)
  14. Leave set for several hours or overnight to absorb any remaining liquid.
  15. Remove weights and towels and let area dry thoroughly.
  16. Vacuum to return fibers to normal texture.

Additional Tips and Ideas

  • Be careful not to let the iron touch the carpet as it may scorch the fibers.
  • If wax residue still remains, use a dab of dry-cleaning solvent and blot to remove. Be careful to use only a small amount so it does not damage the carpet backing.
  • Prevent more wax spills by buying quality candles. Petroleum candles tend to drop more and contain dyes that are difficult to remove.
  • Oriental rugs should be cleaned with caution. If your rug is an antique, silk, or part silk, contact a professional to remove the stain.

“Nasty” 15 Year Old Carpet : 2 Bachelors & A Dog – Yeah…We Can Clean That!

“I have 15 year old carpet which has lived under two bachelors and a dog. It was nasty and I almost gave up and replaced it. After your cleaning the carpet looks fantastic! I’m amazed at how it looks. It certainly doesn’t look like 15 year old carpet and I have to look real hard to see a shadow of some of the really stubborn stains. This will definitely help my house sell. Thank you!”

- Keith Jones

I’ll post some of the before and after pics when they finally hit my inbox.

Another Letter of Recommendation…We LOVE ‘Em!

Today we got another testimonial letter, and it’s as great as the one we got from Stoneridge Apartments.  This one came from Ms. Trina Miller at The Landings Apartments.  Ms. Miller – THANK YOU VERY MUCH

Click on the picture and you can see the whole letter!  It’s AWESOME!  If you’re a customer of ours, you can submit your letters of recommendation directly from our “Submit Testimonials” page.

Thank you, Ms. Miller, for such kind words.

Apartments: Observations & Tips On Vendor Relations

For the multifamily housing market (apartments) there are a lot of considerations that need to be taken into account with carpeting, specifically. Especially when it comes to replacement or restoration.
1st – Because property managers need to deal with drywall and paint issues, fixtures, cabinets, appliances, and so many other things, it is difficult to become as knowledgeable about a given trade as a high quality vendor.
2nd – Because of #1, a property manager needs to do some serious research into the vendors hired to make sure they are, in fact, a knowledgeable vendor.
3rd – Is the focus on cash flow for the property owners, or is the focus on asset development for a future sale? If the first, then restoration is probably worth serious consideration at 30-50% of replacement costs. If the latter, then new carpet which can be depreciated over a nominal life of 3-7 years depending on the class of the property and historical trends at the property may be the best choice even if the carpet looks good (assuming it has already been depreciated out).

In a thread on this topic on another website, someone suggest that if property managers want to learn about customer service, check out the Ritz-Carlton. Unfortunately, investment properties with a primary focus of earning profits is not likely to (and probably shouldn’t) look for the equivalent when it comes to service providers. Why not? Because that level of service comes with a price. Granted the quality is great and the experience is great, but a management company running a portfolio of properties looking to put some managers up for a 2 day training session in Memphis is probably not going to put everyone up in the Peabody for a couple of reasons. Business lodging is expected, not luxury lodging, in the same way that most business class passengers aren’t carted around the country with 1st class air fair, but instead fly business class. It’s a waste of money for what they’re trying to do. Keep things efficient, cost effective, and either meet or, in some few cases with some restrictions, exceed expectations.

Find the expert, listen to them, when something seems ridiculous in terms of price, ask them and if you don’t believe them, you hired the wrong company. If you understand everything just as well as the contractor you’ve hired and you don’t have a background in the field, then you’ve probably hired a contractor with little more experience than you have in the field. Look around, but understand that just because something has the appearance of being a commodity, like oranges or beef, some segments of the market are worth more than others (when you can compare two samples side by side). Even commodities of the same type can and will vary in value.

Always compare the benefits. Everything in the multifamily housing/investment property world has to be put through at least a rudimentary cost vs. benefit analysis. Keep a trusted vendor in the loop and make sure they know where you’re trying to go, how you would like to get there, and use them as a consultant.

Three Tips For Property Managers:

1 – Get them on the same page. They need to know what your specific requirements and desires are when it comes to their level of service. Every property and property manager will be a little different and you can’t expect that your property needs the same level of service as the Ritz-Carlton does, or the same level of service requested by the low-end “slum-lord” type of rental unit.

2 – Make sure that the vendor will document their particular processes/procedures for addressing your specific needs and requirements. If you need to be notified that a given apartment will need $X in services to get rentable based on the vendor’s pricing structure, so you can re-evaluate, they have to know that. When you say, “do whatever it takes,” they might take you at your word and if they do, it really is YOUR fault that you told them to go all-out, so don’t be upset at their bill.

3 – Deal with all the problems you know could come up (because they likely have in the past) on the front end, and in writing. The company that will put it ALL in writing will cost you more $, but they’ll save you time and headaches in the long run. This can only be done through serious, mutually beneficial negotiation on the front end.

By the way, Professional Carpet Systems of Memphis WILL work with you to customize just the right plan for your property/properties, and PUT IT IN WRITING.

Just my 2 cents after spending over 25 years serving the multifamily market as a carpet cleaning and restoration contractor.

Updates to the site – functionality

Customers can now send us their carpet cleaning work by uploading a work order directly into the upload area of the order form.

Customers can also upload video testimonials or testimonials on letterhead directly and get $20 off their next service.

The file size maximum is only 1 meg right now, but I’ll be working on changing that one very soon.

I really hope you find the added functionality useful and a bit of a time saver.  That’s an important part of what we’re trying to do; make things easier.

Feel free to send your comments and suggestions to us because we want to know what you think

Online Ordering Page

Testimonial Page

1st Cleaning Special & Audio/Video Content

I got a TON of work done today on the website.  I removed the static image from the front page and replaced it with our television commercial.  I added our radio commercial on a few select pages, as well.  I updated our residential specials page by offering our first special offer for this website.

The TV Commercial:

The Radio Spot:

Our Current Specials Page for discerning home-owners: Click Here!

I LOVE FEEDBACK – so tell me what you think.

Anyway, I think I’m going to take a little break from the PCS/SpotterDog website, and start to work on, it needs a TON OF WORK and I don’t look forward to it.

Have a great evening, folks!